Duplet
Our Vision
Duplet is a luxury two-in-one salon robe designed to transition clients seamlessly from color to cut. The top layer protects clothing during color services, then tapers neatly at the collar for a clean haircut setup. It's breathable, premium design eliminates the need for extra towels or a separate cutting cape combining both into one versatile, all-in-one solution.
Featured Products
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Welcome
There's much to see here. So, take your time, look around, and learn all there is to know about us. We hope you enjoy our site and take a moment to drop us a line.
Contact Us
Cancellation Policy
Once an order is placed, customer has 24 hours to cancel order before being processed. Customers can contact Duplet LLC through our website, email, call or text for cancellation or order questions.
Duplet LLC
Privacy Policy
Last Updated: [11/26/2025]
This Privacy Policy describes how Duplet LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from theduplet.com (“Site”).
By using our Site, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (processed securely by third-party processors; we do not store full credit card numbers)
1.2 Automatically Collected Information
When you visit the Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Referring/exit pages
- Time and date of visits
- Cookies and similar tracking technologies
1.3 Cookies & Tracking Tools
We use cookies to:
- Improve website functionality
- Analyze visitor behavior
- Remember preferences
- Support checkout and cart features
You may disable cookies in your browser, but some features may not function properly.
2. How We Use Your Information
We use collected information to:
- Process orders and payments
- Ship products
- Respond to questions and customer service requests
- Improve our website and user experience
- Send order updates and transactional emails
- Detect and prevent fraud
- Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your information with:
- Service providers (e.g., payment processors, shipping carriers, email services)
- Analytics providers (e.g., Google Analytics)
- Legal authorities, only if required by law or to protect our rights
All third-party partners are required to protect your data and use it only for the services they provide.
4. Payment Processing
We use secure third-party providers (Clover Network (pending)).
These processors handle your payment information using industry-standard encryption.
We do not store or have access to your full credit card details.
5. Data Retention
We retain your information only as long as necessary to:
- Complete your order
- Fulfill legal, tax, and accounting obligations
- Resolve disputes
- Maintain business records
You may request deletion of your data at any time (see Section 8).
6. Security
We take data protection seriously and use appropriate technical and organizational measures to protect your information.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
7. International Customers
If you order from outside the United States, your information may be transferred to servers in the U.S.
By using our Site, you consent to this transfer.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Opt out of marketing communications
- Request limitations on processing
To exercise any rights, contact us at [your email].
9. Email & Marketing Communications
We may send:
- Order confirmations
- Shipping updates
- Customer support messages
We may also send marketing emails if you opt in.
You can unsubscribe at any time using the link in any email.
10. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.
11. Children’s Privacy
Our Site is not directed to children under 13.
We do not knowingly collect information from children.
If you believe a child has provided information, please contact us so we can delete it.
12. Changes to This Privacy Policy
We may update this Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Site constitutes acceptance of the updated Policy.
13. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
Duplet LLC
Website: theduplet.com
Email: thedupletsalonrobe@gmail.com
Phone: (973)-974-9651
Terms and Conditions
Last Updated: [11/26/2025]
Welcome to theduplet.com, owned and operated by Duplet LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website and purchasing any products, you (“you,” “customer,” or “user”) agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions govern your use of theduplet.com and any purchases made through the site. By using our website, you confirm that you are at least 18 years old or have the permission of a legal guardian.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of those changes.
2. Products
We sell hair salon robes and related items.
All product descriptions, images, and pricing are subject to change at any time without notice. We do our best to ensure all information is accurate, but errors may occur.
We reserve the right to discontinue products at any time.
3. Orders & Payment
By placing an order, you agree that all information you provide is accurate and complete.
We may refuse or cancel orders if fraud or unauthorized activity is suspected.
Payments must be made using the methods displayed at checkout. Prices are listed in USD unless otherwise stated.
4. Shipping
We ship within the United States and internationally.
Shipping times are estimates and may vary by destination, carrier delays, customs processing, or events outside our control.
Duplet LLC is not responsible for delays once an item is handed to the carrier.
Customers are responsible for providing an accurate shipping address. Orders shipped to an incorrectly provided address are non-refundable.
5. Returns, Refunds & Exchanges
We want you to be satisfied with your purchase. Our policy is as follows:
5.1 Returns for Refund
- Items must be in brand-new, unused condition and in original packaging.
- A $20 restocking fee per item will be deducted from the refund.
- Shipping costs are non-refundable.
- Customers are responsible for return shipping unless the item is defective.
5.2 Defective Items
If you receive an item that is faulty or damaged:
- You must contact us within 7 days of delivery.
- Photo proof of the defect is required.
- Defective items may be refunded or exchanged at no additional cost to you.
5.3 Non-Returnable Items
We do not accept returns on:
- Items that show signs of wear, damage, or use
- Items returned without original packaging
- Unauthorized returns
6. International Orders
International customers are responsible for:
- Customs duties, taxes, or import fees
- Ensuring the product is legal in their country
- Providing accurate delivery information
We are not responsible for customs delays or fees.
7. Intellectual Property
All content on theduplet.com—including images, text, product descriptions, logos, and design—is the property of Duplet LLC and protected by copyright and trademark laws.
You may not copy, sell, reproduce, or distribute any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Duplet LLC is not liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from the use or inability to use our products or website
- Shipping delays, carrier errors, or customs issues
Your use of our website and products is at your own risk.
9. Privacy
Your use of the site is also governed by our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Any disputes shall be resolved in the state or federal courts located in New Jersey.
11. Contact Information
For questions regarding these Terms & Conditions, please contact:
Duplet LLC
Email: thedupletsalonrobe@gmail.com
Phone: (973)-974-9651
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